At Datamind, we are committed to protecting your privacy. This Privacy Policy applies to information and data Datamind collects as a controller, including information collected on our websites (http://www.datamind.cl and http://www.godatamind .com) or through other channels, as described below. This Privacy Policy describes the processes we use to collect, receive, use, store, share, transfer and process your personal information. It also describes the choices you have regarding the use, your rights of access and correction of your personal data. If you do not agree with the data practices described in this Privacy Policy, you should not use the Websites.
This Privacy Policy does not apply to data that Datamind processes on behalf of its customers (Customer Data) in our capacity as a processor. Your use of the Datamind Subscription Service (the Subscription Service) as a Datamind customer, including your use of our associated mobile applications (Mobile Applications) is covered by the Datamind Product Privacy Policy.
We update this Privacy Policy periodically. We will post any changes to the Privacy Policy on this page. If you have any questions about this Privacy Policy or how we treat the information you provide to us, please send us an email at [email protected].
- Information we collect about you
Our use of the Subscription Service
We use our own subscription service to create web pages where visitors can learn more about Datamind. The information we collect and manage through the Subscription Service for our own marketing purposes is proprietary to Datamind, and its use, disclosure and protection is governed by this Privacy Policy.
On our websites
You are free to browse the Websites without having to provide any personal information. When you visit the Websites or register for the Subscription Service, we will ask you to enter personal information and we will also collect browsing data.
Personal information
The term "personal information" or "personal data" refers to all personal data that you voluntarily submit to us that allows us to identify you, e.g., contact information, such as your name, email address, company name, address, telephone number and other information about you or your company. Personal information may also include information about transactions, both free and paid, that you make on the websites; information about you available on the internet, such as information stored on Facebook, LinkedIn, Twitter and Google; or publicly available information that we obtain from service providers.
Personal information includes browsing information or payment information when such information can directly or indirectly identify an individual.
"Browsing information" refers to information about your computer and your visits to websites; for example, IP address, geographic location, browser type, referral source, length of visit and pages visited. Please see the "Use of Browsing Information" section below.
Payment information includes information we collect and process when you subscribe to the Subscription Service, including credit card numbers and billing information, using third party service providers that comply with the Payment Card Industry (PCI) Security Standard. Other than this, we do not collect any other sensitive information about you.
Confidential information
The term "confidential information" refers to credit or debit card numbers, personal financial account information, social security identification numbers, passport numbers, driver's license numbers or similar personal identifiers, racial origin or ethnic identity, physical or mental health information, or other information related to employment, financial or health status.
Log files
When you view content provided by us, we automatically collect information about your computer hardware and software. This information may include your IP address, browser type, domain names, internet service provider, files displayed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access time, and referring Web site addresses. Datamind uses this information to provide general statistics on Web site usage. For these purposes, we link this automatically collected data with other personal data, such as name, e-mail address, address and telephone number.
Collection of information from third parties
On occasion, we may receive personal information about you from third party sources, including partners with whom we provide cobranding services or with whom we engage in joint marketing activities and from publicly available sources, such as social networking websites.
Information about children
The Websites are not directed to or designed for use by children under the age of 18 and we do not knowingly or intentionally collect personal information about children under the age of 18. If you believe that we have collected personal information about anyone under the age of 18, please contact us at [email protected] so that we can delete it.
- Use of information collected
Compliance with our Privacy Policy
We only use the information we collect in accordance with this Privacy Policy. Customers who subscribe to our Subscription Services are bound by our agreements with them to comply with this Privacy Policy.
We never sell personal information
We will never sell your personal data to third parties.
Use of personal data
In addition to the uses identified in this Privacy Policy, we may use your personal data for the following:
Improve the Subscription Service and your browsing experience through personalization of the websites;
To send you information or content from Datamind that we think may be of interest to you via publications, email or other means, and to send you marketing communications related to our company;
Promote the use of our services and share promotional and informational content with you in accordance with your communication preferences;
Provide statistical information to other companies about our users, although this information will not be used to identify any individual user and will only be shared in a group and depersonalized manner;
Contact you for billing, account management and other administrative issues;
Send you information about changes to the Customer Terms of Service, Privacy Policy (including Cookie Policy) or other legal agreements;
Investigate and help prevent safety problems and abuses; and comply with legal requirements.
Occasionally, we may contact you on behalf of external partners about a particular offer that may be of interest to you. In such cases, we will not transfer your personal data to the third party.
Use of navigation information
We use Browsing Information to operate and improve the Websites and to provide you with a better experience when you interact with Datamind. We may also use Browsing Information alone or in combination with Personal Data to provide you with personalized information about Datamind. Browsing Information (e.g., IP address) is used to detect your approximate location. For example, we may use your approximate location to send you translated content or send you emails at certain times of the day based on your local time.
You can disable the collection and use of your location data from your browser, operating system or device settings.
Customer comments and testimonials
We publish customer comments and testimonials on our websites, and these may contain personal data. We obtain each customer's consent by email before publishing their name and testimonial.
Use of payment information
If you provide payment information to us, we will use it solely as you authorize us under this Privacy Policy for your use of the Subscription Service (such as to monitor your creditworthiness and collect payment from you). We use a third party service provider to handle credit card processing. This service provider may not store, retain or use the information you provide except for credit card processing on your behalf.
Security of your personal data
We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. We safeguard the personal information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All personal information is protected using appropriate physical, technical and organizational measures.
Features for social networks
Our websites may include social networking features, such as Facebook "Like" button and widgets, "share" button or interactive mini-programs that run on our sites. These features may collect your IP address, the page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted directly on our websites or hosted by a third party. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the Privacy Policy and other policies of the companies that provide them.
External websites
Links to other third party websites are provided on our websites. We have no control over, and will not be responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners or their practices. This Privacy Policy does not apply to these other websites, as they are governed by any privacy and other policies they may have.
Retention of personal data
The length of time we will maintain the information we collect about you will depend on the type of information, as described in more detail below. After that time, we will either delete or anonymously compile your information or, if that is not possible, we will store your information and isolate it from further use until it can be deleted. We retain the personal information you provide to us when we have a legitimate business need to do so; for example, when required to comply with our legal obligations, resolve disputes, or enforce our agreements.
Where we do not have a legitimate and specific business need to process your personal information, we will either delete or compile it in an anonymous and secure way or, if this is not possible, we will store it securely and isolate it from further processing until it can be deleted. If you have opted-in to receive marketing communications from us, we will retain information about your marketing preferences for a reasonable period from the date you last expressed interest in our content or services, for example, when you opened an email or stopped using your Datamind account. We retain information from cookies and other tracking technologies for a reasonable period from the date of creation. Data collected by our customers through the Subscription Service is retained in accordance with applicable agreements with our customers.
- How we share the information we collect
Service providers
We employ other vendors to provide services on our behalf to visitors to our websites, and customers and users of the Subscription Service, and we may need to share your information with them in order to provide you with information, products or services. Examples include: marketing assistance, processing credit card payments, supplementing the information you provide to us so that we can provide you with better services, and providing customer service or technical support. These vendors are prohibited from using your personal information for any purpose other than these and are obligated to protect the confidentiality of your information. In all cases where we share your information with such agents, we will explicitly require the agent to acknowledge and respect our privacy policies and treatment of customer data.
Datamind Partners
We may also share data with trusted partners to contact you based on your request to receive such communications, to help us perform statistical analysis, or to provide customer support. These outside companies are prohibited from using your personal information for any purpose other than these purposes and are required to keep your information confidential. We partner with trusted third parties to provide you with collaborative marketing content that we believe may be relevant to you. When we partner with these collaborative marketing partners, we will tell you with whom we share data and provide you with a link to these partners' Privacy Policy so you can learn more about how to unsubscribe from their communications. These collaborative marketing partners will be required to comply with our privacy and data protection policies.
Corporate events
If we (or our materials) are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company will receive all of the information Datamind has collected on the Websites and the Subscription Service. In the event of such an event, you will receive an email notification or a prominent notice on our website about any changes in ownership, the uses of your personal data and the choices you may have regarding your personal data.
Forced disclosure
We reserve the right to use or disclose your personal information if required to do so by law or if we reasonably believe that the use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order or legal process.
- How the data we collect is transferred internationally
International Transfers within Datamind's entities
In order to conduct our global operations, we transfer information to the United States and permit access to that information from countries in which Datamind affiliated entities have operations for the purposes described in this policy.
This Privacy Policy will apply even if we transfer personal data to other countries. We have taken appropriate security measures to ensure that your personal information is kept secure. International transfers to third parties
Some of the third parties described in this Privacy Policy who provide services to us under the contract are based in other countries.
- Cookies and similar technologies
Cookies
Datamind and its partners use cookies or similar technologies (such as web beacons and JavaScript) to analyze trends, administer the website, track users' movements around the website, and gather demographic information about our user base as a whole.
- How to access and control your personal data
Review, correction and deletion of your personal data
Your data protection rights are as follows:
You may request access to your personal information to correct, update or delete it. You may object to the processing of your personal information, ask us to restrict the processing of your personal information or request portability.
If we have collected and processed your personal information with your consent, you may withdraw your consent at any time. Your withdrawal of consent will not affect the lawfulness of any processing we have carried out prior to the withdrawal nor will it affect the processing of personal information carried out on legally admissible grounds, regardless of consent.
Unsubscribe from our communications
You can unsubscribe from our marketing communications by clicking on the "unsubscribe" link located at the bottom of the emails, updating your communication preferences, or by emailing us at contact@datamind. Customers may not request to stop receiving transactional emails related to the account they have with us or the Subscription Service.
How We Collect, Use and Share Your Personal Information
Over the past twelve (12) months, we have collected the following statutory categories of Personal Information:
Identifiers, such as name, email address, address and phone number. We collect this information from you or from third party sources. Business information, such as subscription records. We collect this information from you. Geolocation data, such as IP address. We collect this information from your device. Financial data, such as payment information or financial account numbers in the process of providing you with a subscription. We use you to collect this information.
Inferences
Other personal information, in cases where you interact with us online, by phone or email in the context of receiving help through our help desk or some other channel; participating in customer surveys or contests; or providing the Subscription Service. Section 2 of this Privacy Policy describes the business and marketing purposes for which we collect this information. Section 3 of this Privacy Policy describes the categories of third parties to whom we "disclose" this data for business purposes.
- Data Protection Officer
If you have any questions about this Privacy Policy or our privacy practices (or if you have a disability and need to access this material in another format), please contact us at [email protected].
GODATAMIND S. DE R.L. DE C.V.
SIMPLIFIED PRIVACY NOTICE
Godatamind S. de R.L. de C.V.better known as DATAMINDwith address at Calzada de Tlalpan 2340 interior 301, colonia Avante, Alcaldía Coyoacán, C.P. 04460, in Mexico City and with internet portal: https://godatamind.comis responsible for the use and protection of your personal data, and in this regard we inform you of the following:
The personal data we collect from you, we will use them to provide the contracted service, so with them we will generate a username and password that allows you to enter the electronic platform provided.
For more information about the terms and conditions under which your personal data will be treated, such as the third parties with whom we share your personal information and how you can exercise your ARCO rights, you can consult the comprehensive privacy notice on our website: https://godatamind.comin the link called: "Comprehensive Privacy Notice"..
GODATAMIND S. DE R.L. DE C.V.
COMPREHENSIVE PRIVACY NOTICE
Godatamind S. de R.L. de C.V.better known as DATAMINDwith address at Calzada de Tlalpan 2340 interior 301, colonia Avante, Alcaldía Coyoacán, C.P. 04460, in Mexico City and with internet portal: https://godatamind.comis responsible for the use and protection of your personal data, and in this regard we inform you of the following:
The personal data we collect from you, we will use them to provide the contracted service, so with them we will generate a username and password that allows you to enter the electronic platform provided.
To carry out the purposes described in this privacy notice, we will use the following personal data:
Name
Home Phone
Cell phone
E-mail address
Position or position held
Work address
Institutional e-mail
Institutional telephone
Identification data
Contact information
Equity and/or financial data
We inform you that your personal data is shared inside and outside the country with the following persons, companies, organizations or authorities other than us, for the following purposes:
Recipient of personal data | Purpose | Consent required |
Telosyst Technologies S.A. de C.V., commercially known as TELOSYST. | Providing after-sales support to the responsible party | No |
You have the right to know what personal information we have about you, what we use it for and the conditions of the use we make of it (Access). Likewise, it is your right to request the correction of your personal information in case it is outdated, inaccurate or incomplete (Rectification); that we remove it from our records or databases when you consider that it is not being used properly (Cancellation); as well as to oppose the use of your personal data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the respective request via email: [email protected].
To learn about the procedure and requirements for the exercise of ARCO rights, you may request them by sending an email to the following email address: [email protected].
The contact information of the Customer Service Area, whose function, among others, is to process ARCO rights requests, is as follows:
a) Name of the area in charge: Customer Service.
b) AddressCalzada de Tlalpan 2340 interior 301, colonia Avante, Alcaldía Coyoacán, C.P. 04460, in Mexico City.
c) E-mail: [email protected]
d) Telephone number: 5588488217
You may revoke the consent, if any, you have given us for the processing of your personal data. However, it is important to note that not in all cases we will be able to fulfill your request or terminate the use immediately, since it is possible that for some legal obligation we may need to continue processing your personal data. Also, you should consider that for certain purposes, the revocation of your consent will mean that we can no longer provide the service you requested, or the conclusion of your relationship with us.
To revoke your consent you must submit your request by sending an email to the following email address: [email protected]
To learn about the procedure and requirements for the revocation of consent, please send a request to the following e-mail address [email protected].
In order for you to limit the use and disclosure of your personal information, we offer you the opportunity to do so by sending an email to the following email address: [email protected]
This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.
We commit ourselves to keep you informed about the changes that this privacy notice may undergo, via e-mail: [email protected]or by a notice of such modification on the website: https://godatamind.com.
The procedure through which notifications of changes or updates to this privacy notice will be carried out is as follows:
The holders of personal data may consult the website at any time: https://godatamind.com where any modification to the privacy notice will be published.
Last update: 04/06/2021